About Us

A person uses tweezers to assemble beads for jewelry on a table with finished beaded bracelets, tools, and small containers of beads nearby.

About Verdant Whisper

Discover Verdant Whisper, a jade jewelry brand based in Xi’an, China, presenting pieces chosen for color, translucency, polished finish, and contemporary design.

Who We Are

Verdant Whisper is a brand is operated by Shaanxi Dawang Trading Co., Ltd. (陕西大望商贸有限责任公司). 

Store name: Verdant Whisper: Jade Jewelry Gallery.

Location: Suite 1228, Unit 1, Building 2, No. 11 Tangyan South Road, Yanta District Xi’an Shaanxi 710076 China

We operate as an online store and ship to customers internationally, including the United States.

We believe trust is built through clarity. That’s why we aim to present our products, policies, pricing, and customer support information in a straightforward and consistent way across our website and shopping channels.

What We Sell

Our collection includes:

Jade and gemstone bracelets, rings, earrings, and necklaces

925 sterling silver jewelry featuring natural stones

Carefully photographed pieces with clear product details

Standard Certification:

Every jewelry order is accompanied by an authoritative identification certificate from the National Gemstone Testing Center (NGTC). NGTC is the leading authority in gemstone testing in China and a member of CIBJO (The World Jewellery Confederation).

International Certification:

We understand that some international collectors may prefer global certification standards. We are happy to facilitate certification from the International Gemological Institute (IGI) upon request.If you require an IGI certificate for your jewelry, please contact our support team before placing your order. (Additional processing time or fees may apply).

An official two-page test report for jewelry from Shenzen Alliance Testing Technology Co., Ltd., listing applicant information, sample description, and a table showing all safety tests passed. Signatures and company logos are visible.

Hypoallergenic & Pure

Tested and verified Lead-Free and Cadmium-Free. By meeting the strict CPC standards (Consumer Product Safety Commission), we ensure our silver and jade are safe for even the most sensitive skin.

A test report for Shaanxi Dawang Trading Co., Ltd. on jadeite bracelets, detailing test results for lead and cadmium, with a red approval stamp, signatures, and dates from January 6, 2026, on official letterhead.

California Prop 65 Compliant

Our products have passed comprehensive testing for restricted substances. We are proud to be fully compliant with California Proposition 65, meaning no harmful chemical warnings are needed for our jewelry.

Shipping

We provide shipping details upfront so you can purchase with confidence.

  • United States shipping: Free shipping is available.

For full details (processing time, tracking, exceptions), please see our Shipping Policy page.

Returns & Refunds

We want you to feel comfortable ordering online.

Return window: 30 days

Return shipping cost: We cover standard return shipping costs once a return is approved (via a prepaid label where available, or reimbursement of standard postage).

Please review our Returns & Refunds Policy for eligibility requirements, the approval process, and refund timelines.

Pricing & Checkout Transparency

Prices are shown on each product page.

Any discounts (if available) are displayed clearly during checkout.

Payment options may include Credit Card Payment, and PayPal (depending on availability at checkout).

How to Contact Us

We’re here to help before and after your purchase.

Customer Support

Contact page: https://verdantwhisper.com/contact/

Email: [email protected]

Phone: +8615515531508

Support hours: Monday–Friday, 09:00–20:00 (CST, UTC+8)

We typically respond within 1–2 business days.

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